Customer Management - Foreign Trade Terms (343个) | Foreign Trade Terms

Middleman Agent Distributor Sole Agent General Agent Commission Agent Outright Purchase Consignment Customer Maintenance Customer Churn Exporter Importer Supplier Buyer Credit Investigation Credit Report Background Check of Client Order Tracking Order Status Confirmed Order Shipped Order Completed Order Cancelled Order Order Change Order Cancellation Order Consolidation Order Split Back Order Backlog Order Fulfillment Order Management CRM (Customer Relationship Management)Supplier Management Customer Satisfaction Customer Service Specialist Live Chat Instant Messaging CRM (Customer Relationship Management)Customer Segmentation Customer Follow-up Customer Visit Customer Loyalty New Customer Acquisition Existing Customer Retention Referral Customer Referral Case Study Testimonial Customer Review Customer Feedback Customer Service Pre-sales Service Customer Relationship Customer Value Customer Lifecycle CAC (Customer Acquisition Cost)LTV (Lifetime Value)Lead Generation Sales Lead Lead Nurturing Lead Scoring Lead Conversion Lead Management Lead Prospecting Lead List Lead Database Lead Quality Lead Volume Lead Source Lead Channel Lead Follow-up Lead Assignment Lead Tracking Lead Analysis Lead Report Lead Tool Lead Software Lead Platform Lead System Lead Process Lead Strategy Lead Plan Lead Goal Lead Metric Lead KPI Lead ROI Rotation Service Center Rotation Call Center Rotation Salesforce Existing Customer Old Customer / Repeat Customer New Customer Key Account / Major Account VIP Customer Regular Customer Churned Customer Dormant Customer Active Customer Interested Customer Inquiry Customer Closed Customer Unclosed Customer Customer Segmentation Customer Profile / Customer File Customer Database Customer List Customer Source Customer Channel Customer Need Customer Pain Point Customer Budget Decision-Making Chain Customer Contact Purchasing Manager Procurement Manager Procurement Director Boss / Decision Maker Middleman / Intermediary End User / End Customer Distributor Purchasing Party Supply Party Customer Visit On-site Visit Phone Call Visit Video Conference Visit Trade Show Visit Factory Tour / Plant Visit Customer Visit (Inbound)Receive Customer Airport Pickup Arrange Accommodation Business Dinner / Business Entertainment Client Meeting First Contact Initial Communication Preliminary Negotiation In-depth Negotiation Terms Negotiation Negotiation Strategy Bottom Line Concession Compromise Win-Win Deadlock / Stalemate Break the Ice Build Trust Build Relationship Relationship Maintenance Relationship Upgrade Relationship Breakdown Customer Stickiness Customer Retention Rate Customer Churn Rate Customer Conversion Rate Customer Reputation Customer Dispute Customer Claim Customer Return Customer Refund Order Cancellation Price Inquiry Quotation Re-quotation Price Adjustment Price Discount Volume Discount Cash Discount Promotional Price Special Price Best Price / Rock-bottom Price Target Price Market Price Cost Price Ex-factory Price Wholesale Price Retail Price Tax-inclusive Price Tax-exclusive Price Price Terms Negotiation Room Price Sensitivity Cost Performance Price Comparison Competitor Quotation Price Bargaining Haggle / Bargain Price Floor Profit Margin Small Profit, Quick Turnover Customer Order Additional Order Urgent Order Large Order Small Order Mixed Order Order Progress Order Delay On-time Delivery Rate Order Fulfillment Rate Order Allocation Order Review Order Entry Order Processing Order Execution Order Delivery Order Closure Follow-up Frequency Follow-up Plan Follow-up Record Follow-up Log Follow-up Reminder Follow-up Tool Follow-up Email Follow-up Call Follow-up SMS WeChat Follow-up WhatsApp Follow-up Skype Follow-up LinkedIn Follow-up Follow-up Visit Follow-up Meeting Follow-up Report Follow-up Strategy Follow-up Timing Follow-up Pace Follow-up Cycle Follow-up Effect Follow-up Conversion Follow-up Funnel Follow-up Automation Customer Care Holiday Greeting Birthday Wishes Customer Birthday Customer Anniversary Thank-you Letter Customer Greeting Card Revisit Record Revisit Report Revisit Feedback Revisit Summary Churn Warning Customer Win-back Customer Retention Customer Reactivation Customer Upgrade Customer Downgrade Customer Consolidation Customer Transfer Customer Handover Customer Assignment Customer Claim Customer Sharing Customer Privatization Customer Protection Customer Conflict Customer Overlap Customer Registration Customer Filing Customer Ownership Customer Resource Customer Asset Customer Data Customer Information Customer Privacy Customer Confidentiality Customer Policy Customer Process Customer System Customer Platform Customer Tool CRM Software Customer Tracking Sheet Customer Ledger Customer Report Customer KPI Customer Goal Customer Strategy Customer Skill Customer Experience Customer Case Best Practice Customer Pitfall Customer Challenge Customer Trend Customer Innovation Digital Customer Management Smart Customer Management Data-driven Customer Management Refined Customer Management Standardized Customer Management Customer Management System Process Optimization Efficiency Cost Benefit Value Culture Philosophy Mindset Attitude Emotional Intelligence Communication Listening Empathy Patience Integrity Professionalism Service Awareness Response Speed Problem Solving Decision Making Execution Team Collaboration Cross-department Globalization Localization Cultural Difference Time Zone Difference Language Barrier Email Etiquette Phone Etiquette Business Etiquette Table Etiquette Gift Etiquette Negotiation Etiquette Contract Etiquette Follow-up Etiquette Revisit Etiquette RFM Model CLV (Customer Lifetime Value)NPS (Net Promoter Score)KANO Model SWOT Analysis PDCA Cycle OKR (Objectives and Key Results)KPI Assessment CRM System ERP System SCM System OA System