Cancelled Order refers to a status where the buyer or seller, after order confirmation and before delivery of goods, unilaterally or by mutual agreement terminates the execution of the order. Usage scenarios include: buyer cancellation due to market changes or financial issues; seller cancellation due to inability to supply or rising costs; or mutual cancellation due to force majeure (e.g., pandemic, war). Precautions: Cancelling an order may involve liability for breach of contract, and should be handled according to contract terms (e.g., force majeure, termination clauses) or international trade practices (e.g., CISG); if a deposit or letter of credit has been paid, refund or amendment must be negotiated; after cancellation, relevant parties (freight forwarder, factory) should be notified promptly and written evidence retained. Unlike 'Return', cancellation occurs before shipment, while return occurs after receipt; unlike 'Order Modification', cancellation is complete termination, while modification adjusts quantity, price, etc. Foreign trade practitioners should clarify the reason for cancellation, responsibility allocation, and cost bearing to avoid disputes.
📝 Examples
1. Due to sudden foreign exchange controls in the buyer's country, the buyer could not pay the balance, so we agreed to convert the deposit of this cancelled order into a prepayment for the next new order. (Note: Force majeure led to order cancellation; both parties negotiated to transfer the deposit to reduce losses.)
2. The supplier informed us that raw material prices had soared and demanded a 30% price increase, otherwise the order would have to be marked as a cancelled order, so we had to urgently find alternative sources. (Note: The seller proactively cancelled the order due to cost issues; the buyer needed to respond quickly to supply chain disruption.)
💡 Foreign Trade Tips
Foreign trade terms are the foundation of international business communication
Trade practices may vary slightly by country; pay attention when using them
When using terms in contracts, specify the applicable version (e.g., Incoterms 2020)
For unfamiliar terms, use GlobalSync's multilingual email helper to confirm with your partner