Warranty

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📖 Detailed Explanation

Warranty is a commitment made by the seller in a foreign trade contract regarding the quality or performance of goods, typically stipulating that within a specific period (warranty period), free repair, replacement of parts, or whole units will be provided for non-human damage. Usage scenarios include export contracts for durable goods such as machinery, electronic products, and consumer goods. Precautions: The scope of warranty, duration, and exemption clauses (e.g., improper use, natural disasters) must be clearly defined; warranty differs from guarantee—warranty focuses on repair responsibility, while guarantee may involve refund or compensation; unlike the 'Three Guarantees' (san bao), warranty is a contractual agreement, whereas the Three Guarantees are statutory minimum requirements. In international business, attention must be paid to legal differences, such as consumer protection regulations on warranties in Europe and America. Distinction: The warranty period is not equal to the quality guarantee period, which may be longer; warranty is usually borne by the seller or manufacturer, while after-sales has a broader scope.

📝 Examples

1. The warranty period for the equipment under this contract is 12 months after delivery. During the warranty period, for failures caused by the product's own quality issues, the seller is responsible for free repair or replacement of parts. (Note: Clarifies warranty period, scope of responsibility, and exemption conditions) 2. The buyer must submit a written claim within the warranty period and provide a video of the failure and inspection report; otherwise, the seller has the right to refuse warranty service. (Note: Sets claim procedures to avoid disputes)

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