Order Claim

Order Claim refers to a demand for compensation made by the buyer or seller during the performance of a foreign trade contract because the other party has failed to fulfill its obligations as agreed (such as quality non-conformity, quantity shortage, delayed delivery, documentation errors, etc.). It commonly occurs when the buyer discovers quality or quantity problems after the goods arrive at the port, or when the seller encounters unreasonable refusal of payment or payment arrears by the buyer. When using this term, note: the claim must be filed within the claim period stipulated in the contract and supported by evidence such as inspection reports, photos, and correspondence; the claim amount should be reasonably calculated, including direct losses, inspection fees, interest, etc. Unlike 'Claim Settlement', a claim is the act of making a demand, while claim settlement is the process of handling and paying compensation; compared with 'Dispute', a claim is more specific and points to monetary compensation. Foreign trade practitioners should be familiar with claim clauses, preserve evidence in a timely manner, and avoid losing the right to claim due to overdue filing or insufficient evidence.