Order Cancellation refers to the act by which the buyer or seller, after the contract is formed and before the goods are delivered, unilaterally or through mutual negotiation terminates the order. It commonly occurs when the buyer requests cancellation due to market changes, funding problems, or specification changes, or when the seller proposes cancellation because of raw material shortages or insufficient production capacity. Usage scenarios include: the letter of credit has not been opened, production has not started, and the goods have not been shipped. Precautions: Cancelling an order may constitute a breach of contract and must be handled in accordance with the contract terms and the United Nations Convention on Contracts for the International Sale of Goods (CISG); if production costs or customized materials have already been incurred, the cancelling party must compensate for the losses; both parties should preferably confirm the cancellation in writing to avoid subsequent disputes. Distinction from other terms: Order Cancellation is different from Return, which occurs after delivery of the goods; it is also different from Revocation, which usually refers to the withdrawal of an offer before the contract is formed. Foreign trade practitioners should clearly define the cancellation conditions, notice period, and cost-sharing arrangements to reduce risks.
📝 Examples
1. Because the end customer suddenly reduced the purchase quantity, we have no choice but to request cancellation of the order with your company. Please confirm whether any related costs have already been incurred. (The buyer requests cancellation due to market changes and costs need to be negotiated.)
2. Your company failed to open the letter of credit within the period stipulated in the contract. We hereby formally notify you of the cancellation of the order and request compensation for the losses incurred in preparing materials. (The seller cancels the order due to the buyer's breach and claims compensation.)
💡 Foreign Trade Tips
Foreign trade terms are the foundation of international business communication
Trade practices may vary slightly by country; pay attention when using them
When using terms in contracts, specify the applicable version (e.g., Incoterms 2020)
For unfamiliar terms, use GlobalSync's multilingual email helper to confirm with your partner