The Contract Quality Guarantee Claim Form is a written document used by the buyer in international trade to formally file a quality claim against the seller based on the quality guarantee clause of the contract. Typical usage scenario: after the goods arrive at the port, the buyer discovers upon inspection that the quality does not conform to the contract (e.g., deviations in specifications, performance, composition, etc.) and, within the quality guarantee period, completes this form and attaches inspection reports, photos, and other evidence to claim repair, replacement, price reduction, or compensation from the seller. Precautions: (1) It must be submitted within the claim period stipulated in the contract, or the right may be lost; (2) Specific quality clauses and inspection standards of the contract should be cited; (3) A third-party inspection certificate (e.g., SGS) should be attached to strengthen the evidentiary force. Distinction from other terms: Unlike an 'inspection certificate,' which only certifies quality status and does not necessarily involve a claim, and unlike a 'claim letter,' this form is more structured and often serves as an attachment or initiating document in a formal claim process.
📝 Examples
1. Pursuant to the quality guarantee clause in Article 12 of the contract, we hereby submit the Contract Quality Guarantee Claim Form, claiming compensation for losses totaling USD 8,500 for the excessive moisture content in the goods under Order No. 2024-001. (Note: The buyer formally files a quality claim based on the contract terms and specifies the amount.)
2. Enclosed please find the SGS inspection report and on-site photos. Please acknowledge receipt of our Contract Quality Guarantee Claim Form and reply with a proposed resolution within 15 days of receipt; otherwise, we reserve the right to pursue further legal action. (Note: Emphasizes evidence attachments and response deadline, reflecting the formality and urgency of the claim.)
💡 Foreign Trade Tips
Foreign trade terms are the foundation of international business communication
Trade practices may vary slightly by country; pay attention when using them
When using terms in contracts, specify the applicable version (e.g., Incoterms 2020)
For unfamiliar terms, use GlobalSync's multilingual email helper to confirm with your partner