The concept of 'cultural intelligence' (CQ) has gained prominence in organizational psychology as a framework for understanding effective cross-cultural interaction. Unlike emotional intelligence, which focuses on intrapersonal and interpersonal skills within a familiar cultural context, CQ specifically addresses the capability to function and manage effectively in culturally diverse settings. Researchers identify four distinct dimensions of CQ: metacognitive, cognitive, motivational, and behavioral. The metacognitive dimension refers to an individual's conscious awareness and control of cultural assumptions during interactions. The cognitive dimension encompasses knowledge of norms, practices, and conventions in different cultures. Motivational CQ reflects the drive and interest to adapt cross-culturally, while behavioral CQ involves the ability to exhibit appropriate verbal and non-verbal actions. Studies indicate that high CQ is linked to better job performance in multinational teams, yet it is not a fixed trait; targeted training can enhance it. However, critics argue that CQ models often oversimplify the dynamic, context-dependent nature of culture, potentially leading to stereotyping.
❓ 지문에 따르면, 다음 중 저자의 문화적 지능에 대한 견해를 정확히 반영하는 것은 무엇인가?
A. 문화 지능은 훈련을 통해 개발될 수 없는 고정된 특성이다.
B. B) 문화 지능은 감성 지능과 동일하지만 직장 환경에서 적용된다는 점이 다르다.
C. C) 문화적 지능은 여러 차원을 포함하며 향상될 수 있지만, 일부 비평가들은 문화에 대한 지나친 단순화를 의문시한다.
D. D) CQ의 인지적 차원은 다국적 팀에서의 성공을 예측하는 가장 중요한 지표이다.
✅ 正确答案
C) Cultural intelligence involves multiple dimensions and can be improved, though some critics question its oversimplification of culture.
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