The concept of 'cultural intelligence' (CQ) has gained prominence in organizational psychology as a framework for understanding effective cross-cultural interaction. Unlike emotional intelligence, which focuses on intrapersonal and interpersonal skills within a familiar cultural context, CQ specifically addresses the capability to function and manage effectively in culturally diverse settings. Researchers identify four distinct dimensions of CQ: metacognitive, cognitive, motivational, and behavioral. The metacognitive dimension refers to an individual's conscious awareness and control of cultural assumptions during interactions. The cognitive dimension encompasses knowledge of norms, practices, and conventions in different cultures. Motivational CQ reflects the drive and interest to adapt cross-culturally, while behavioral CQ involves the ability to exhibit appropriate verbal and non-verbal actions. Studies indicate that high CQ is linked to better job performance in multinational teams, yet it is not a fixed trait; targeted training can enhance it. However, critics argue that CQ models often oversimplify the dynamic, context-dependent nature of culture, potentially leading to stereotyping.
❓ Según el pasaje, ¿cuál de las siguientes afirmaciones refleja con precisión la opinión del autor sobre la inteligencia cultural?
A. La inteligencia cultural es un rasgo fijo que no puede desarrollarse mediante la formación.
B. B) La inteligencia cultural es idéntica a la inteligencia emocional, pero aplicada en un contexto laboral.
C. C) La inteligencia cultural implica múltiples dimensiones y puede mejorarse, aunque algunos críticos cuestionan su simplificación excesiva de la cultura.
D. D) La dimensión cognitiva de la CQ es el predictor más importante del éxito en equipos multinacionales.
✅ 正确答案
C) Cultural intelligence involves multiple dimensions and can be improved, though some critics question its oversimplification of culture.
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