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📖 Reading Passage

The concept of 'cultural intelligence' (CQ) has gained prominence in organizational psychology as a framework for understanding effective cross-cultural interaction. Unlike emotional intelligence, which focuses on intrapersonal and interpersonal skills within a familiar cultural context, CQ specifically addresses the capability to function and manage effectively in culturally diverse settings. Researchers identify four distinct dimensions of CQ: metacognitive, cognitive, motivational, and behavioral. The metacognitive dimension refers to an individual's conscious awareness and control of cultural assumptions during interactions. The cognitive dimension encompasses knowledge of norms, practices, and conventions in different cultures. Motivational CQ reflects the drive and interest to adapt cross-culturally, while behavioral CQ involves the ability to exhibit appropriate verbal and non-verbal actions. Studies indicate that high CQ is linked to better job performance in multinational teams, yet it is not a fixed trait; targeted training can enhance it. However, critics argue that CQ models often oversimplify the dynamic, context-dependent nature of culture, potentially leading to stereotyping.
❓ ตามเนื้อเรื่อง ข้อความใดต่อไปนี้สะท้อนมุมมองของผู้เขียนเกี่ยวกับความฉลาดทางวัฒนธรรมได้อย่างถูกต้อง?

✅ 正确答案

C) Cultural intelligence involves multiple dimensions and can be improved, though some critics question its oversimplification of culture.

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