Warranty Card

Languages: 中文 | English | Español | 日本語 | 한국어 | Tiếng Việt | ไทย | Русский

📖 Detailed Explanation

A Warranty Card is a written document provided with products in international trade to specify the warranty period, warranty coverage, warranty conditions, and disclaimer clauses to the buyer. It is usually issued by the manufacturer or exporter and serves as proof for after-sales service. Usage scenarios include: consumer electronics, machinery, parts, and other goods requiring after-sales guarantees. Notes: 1) The content of the warranty card must comply with the laws of the importing country, e.g., the EU requires a minimum 2-year warranty; 2) The warranty start date should be clearly stated (usually the shipment date or arrival date); 3) It should specify that the warranty does not cover human damage, improper use, etc.; 4) Distinguish from 'Quality Guarantee Certificate': the warranty card focuses on after-sales repair/replacement commitments, while the quality guarantee certificate emphasizes that the product meets agreed standards; 5) Different from 'Inspection Certificate', which is issued by a third party to certify the condition of goods. Foreign trade practitioners should ensure the warranty card is consistent with contract terms to avoid disputes arising from unclear warranty responsibilities.

📝 Examples

1. Please provide an English version of the warranty card with each shipment, stating a warranty period of 12 months after delivery and covering non-human faults. (Note: The exporter must provide a warranty card as required by the contract, specifying the period and scope.) 2. The buyer can request free replacement of defective parts during the warranty period with the warranty card, but must bear the shipping costs themselves. (Note: The warranty card is the buyer's proof to claim after-sales rights and also defines cost sharing.)

💡 Foreign Trade Tips

📧 Use Business Email Helper