Free Sample refers to a product sample provided by the seller without charging the buyer for the sample itself, typically used to facilitate transactions, demonstrate product quality, or meet customer testing needs. Use cases include: new customer development, trade show follow-up, product certification testing, confirmation before bulk orders, etc. Notes: 1) 'Free' only means the sample value is free; freight, duties, customs clearance fees, etc. are usually borne by the buyer unless otherwise agreed (e.g., Free Sample with Freight Collect); 2) If the sample value is high, the seller may require the buyer to pay a sample fee first, refundable upon formal order (Sample Fee Refundable upon Order); 3) Free samples are not unconditional; customer intent and potential order size usually need to be assessed; 4) It is the opposite of 'Sample Charge,' which means the seller charges for the sample cost; when combined with 'Freight Collect,' cost-sharing must be clarified. Proper use of free samples can reduce the customer's procurement risk, but costs must be controlled and abuse prevented.
📝 Examples
1. To support your market testing, we can provide free samples, but the freight should be borne by your company. (Note: Clarifies that the sample is free but freight is paid by the buyer, avoiding misunderstanding.)
2. If you confirm a bulk order, we will provide free samples and bear the freight; otherwise, the sample fee will be refunded after the order is placed. (Note: Links free samples to orders to incentivize customers to place orders.)
💡 Foreign Trade Tips
Foreign trade terms are the foundation of international business communication
Trade practices may vary slightly by country; pay attention when using them
When using terms in contracts, specify the applicable version (e.g., Incoterms 2020)
For unfamiliar terms, use GlobalSync's multilingual email helper to confirm with your partner