Claim Approval

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📖 Detailed Explanation

Claim Approval refers to the formal confirmation by the responsible party (usually the seller, carrier, or insurance company) in import and export trade, after a claim has been filed by the aggrieved party (typically the buyer), agreeing to compensate after review. This term is commonly used in scenarios such as non-conforming goods quality, short shipment, delayed delivery, or transport cargo damage. In usage, note: Claim Approval is usually made in writing (e.g., email, approval letter) and may include conditions such as compensation amount, method, and deadline; once approved, the responsible party bears the compensation obligation, but approval does not equal actual payment, and subsequent payment tracking is still required. It differs from 'Claim Acceptance,' which only indicates acceptance of the claim request for review without yet agreeing to compensate; it also differs from 'Claim Settlement,' which focuses on the completed result of compensation. Foreign trade practitioners should ensure that claim approval documents are clear and specific, avoiding vague expressions that may lead to secondary disputes, and also pay attention to the time limit for claims (e.g., as stipulated in the contract or the reasonable period under the United Nations Convention on Contracts for the International Sale of Goods).

📝 Examples

1. After receiving the goods, the buyer found that 30% had quality defects. After negotiation, the seller issued a claim approval letter on March 10, agreeing to compensate 30% of the invoice amount. (Note: The seller formally approved the buyer's quality claim and promised partial compensation.) 2. After verifying the cargo damage inspection report, the insurance company granted claim approval for the loss within the carrier's liability and informed that payment would be made within 15 working days. (Note: The insurance company approved the claim and specified the payment time.)

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