The concept of 'cultural intelligence' (CQ), first introduced by Earley and Ang in 2003, has gained traction as a critical competency in globalized workplaces. Unlike emotional intelligence, which focuses on interpersonal relationships, CQ specifically addresses an individual's capability to function effectively in culturally diverse settings. It comprises four dimensions: metacognitive, cognitive, motivational, and behavioral. Metacognitive CQ refers to the mental processes used to acquire and understand cultural knowledge, while cognitive CQ involves actual knowledge of norms and practices. Motivational CQ reflects the drive to adapt, and behavioral CQ is the ability to exhibit appropriate verbal and non-verbal actions. Research indicates that high CQ correlates with better job performance in multinational teams, yet it remains distinct from general cognitive ability, suggesting that targeted training can enhance it.
❓ 根据文章内容,以下哪项最能描述文化智力与情感智力之间的关键差异?
A. 文化智能侧重于人际关系,而情绪智能侧重于文化环境。
B. 文化智能特指在文化多元环境中的运作能力,而情感智能则关乎普遍的人际交往技巧。
C. 情商包含四个维度,而文化智商仅有两个。
D. 文化智力是与生俱来的特质,而情绪智力则可以通过训练来培养。
✅ 正确答案
Cultural intelligence is specifically about functioning in culturally diverse environments, whereas emotional intelligence is about general interpersonal skills.