The concept of 'cultural intelligence' (CQ) has gained prominence in organizational psychology as a measure of an individual's ability to function effectively across varied cultural contexts. Unlike emotional intelligence, which focuses on interpersonal sensitivity within a familiar cultural frame, CQ encompasses four distinct dimensions: metacognitive, cognitive, motivational, and behavioral. Metacognitive CQ refers to the conscious awareness of cultural assumptions during interactions, while cognitive CQ involves knowledge of norms and practices in different cultures. Motivational CQ reflects the drive to adapt, and behavioral CQ entails the capability to exhibit appropriate verbal and non-verbal actions. Research indicates that high CQ predicts better job performance in multicultural teams, particularly when tasks require collaboration and negotiation. However, scholars caution that CQ is not a fixed trait; it can be developed through targeted training and immersive experiences, suggesting that organizations should invest in cultivating this competency rather than solely selecting for it.
❓ Theo đoạn văn, điều nào sau đây giải thích rõ nhất vì sao các tổ chức nên đầu tư vào việc phát triển trí tuệ văn hóa?
A. Trí tuệ văn hóa là một đặc điểm tính cách ổn định không thể thay đổi.
B. Trí tuệ văn hóa quan trọng hơn trí tuệ cảm xúc trong mọi bối cảnh.
C. Trí tuệ văn hóa có thể được nâng cao thông qua đào tạo và kinh nghiệm, dẫn đến cải thiện hiệu suất làm việc của đội ngũ đa văn hóa.
D. Trí tuệ văn hóa chỉ phù hợp với các nhiệm vụ liên quan đến hợp tác và đàm phán.
✅ 正确答案
Cultural intelligence can be enhanced through training and experience, leading to improved multicultural team performance.
IELTS Reading Tips
Skim the questions first, underline keywords, then locate in the passage
Watch for paraphrasing; correct answers are often reworded
Be wary of absolute statements (all, always, never) — usually wrong
Pay attention to content after transition words (however, but, yet)
Manage time: about 20 minutes per passage; skip difficult questions first