The concept of 'cultural intelligence' (CQ) has gained prominence in organizational psychology as a measure of an individual's ability to function effectively across varied cultural contexts. Unlike emotional intelligence, which focuses on interpersonal sensitivity within a familiar cultural frame, CQ encompasses four distinct dimensions: metacognitive, cognitive, motivational, and behavioral. Metacognitive CQ refers to the conscious awareness of cultural assumptions during interactions, while cognitive CQ involves knowledge of norms and practices in different cultures. Motivational CQ reflects the drive to adapt, and behavioral CQ entails the capability to exhibit appropriate verbal and non-verbal actions. Research indicates that high CQ predicts better job performance in multicultural teams, particularly when tasks require collaboration and negotiation. However, scholars caution that CQ is not a fixed trait; it can be developed through targeted training and immersive experiences, suggesting that organizations should invest in cultivating this competency rather than solely selecting for it.
❓ 根据文章内容,以下哪项最能解释为什么组织应投资于培养文化智能?
A. 文化智力是一种稳定的人格特质,无法改变。
B. 在所有情境中,文化智力比情感智力更为重要。
C. 文化智能可以通过培训和经验得到提升,从而促进多元文化团队表现的改善。
D. 文化智能仅与涉及协作和谈判的任务相关。
✅ 正确答案
Cultural intelligence can be enhanced through training and experience, leading to improved multicultural team performance.