The concept of 'cultural intelligence' (CQ) has gained prominence in organizational psychology as a measure of an individual's ability to function effectively across varied cultural contexts. Unlike emotional intelligence, which focuses on interpersonal sensitivity within a familiar cultural frame, CQ encompasses four distinct dimensions: metacognitive, cognitive, motivational, and behavioral. Metacognitive CQ refers to the conscious awareness of cultural assumptions during interactions, while cognitive CQ involves knowledge of norms and practices in different cultures. Motivational CQ reflects the drive to adapt, and behavioral CQ entails the capability to exhibit appropriate verbal and non-verbal actions. Research indicates that high CQ predicts better job performance in multicultural teams, particularly when tasks require collaboration and negotiation. However, scholars caution that CQ is not a fixed trait; it can be developed through targeted training and immersive experiences, suggesting that organizations should invest in cultivating this competency rather than solely selecting for it.
❓ According to the passage, which of the following best explains why organizations should invest in developing cultural intelligence?
A. Cultural intelligence is a stable personality trait that cannot be changed.
B. Cultural intelligence is more important than emotional intelligence in all settings.
C. Cultural intelligence can be enhanced through training and experience, leading to improved multicultural team performance.
D. Cultural intelligence is only relevant for tasks involving collaboration and negotiation.
✅ 正确答案
Cultural intelligence can be enhanced through training and experience, leading to improved multicultural team performance.
IELTS Reading Tips
Skim the questions first, underline keywords, then locate in the passage
Watch for paraphrasing; correct answers are often reworded
Be wary of absolute statements (all, always, never) — usually wrong
Pay attention to content after transition words (however, but, yet)
Manage time: about 20 minutes per passage; skip difficult questions first