The concept of 'cultural intelligence' (CQ) has gained prominence in organizational psychology as a measure of an individual's ability to function effectively across varied cultural contexts. Unlike emotional intelligence, which focuses on interpersonal sensitivity within a familiar cultural frame, CQ encompasses four distinct dimensions: metacognitive, cognitive, motivational, and behavioral. Metacognitive CQ refers to the conscious awareness of cultural assumptions during interactions, while cognitive CQ involves knowledge of norms and practices in different cultures. Motivational CQ reflects the drive to adapt, and behavioral CQ entails the capability to exhibit appropriate verbal and non-verbal actions. Research indicates that high CQ predicts better job performance in multicultural teams, particularly when tasks require collaboration and negotiation. However, scholars caution that CQ is not a fixed trait; it can be developed through targeted training and immersive experiences, suggesting that organizations should invest in cultivating this competency rather than solely selecting for it.
❓ 지문에 따르면, 조직이 문화적 지능을 개발하는 데 투자해야 하는 이유를 가장 잘 설명한 것은 다음 중 무엇인가?
A. 문화 지능은 변화시킬 수 없는 고정된 성격 특성이다.
B. 문화 지능은 모든 상황에서 감성 지능보다 더 중요하다.
C. 문화적 지능은 훈련과 경험을 통해 향상될 수 있으며, 이는 다문화 팀의 성과 개선으로 이어진다.
D. 문화적 지능은 협업과 협상이 포함된 업무에만 관련이 있다.
✅ 正确答案
Cultural intelligence can be enhanced through training and experience, leading to improved multicultural team performance.
IELTS Reading Tips
Skim the questions first, underline keywords, then locate in the passage
Watch for paraphrasing; correct answers are often reworded
Be wary of absolute statements (all, always, never) — usually wrong
Pay attention to content after transition words (however, but, yet)
Manage time: about 20 minutes per passage; skip difficult questions first