The concept of 'cultural intelligence' (CQ) has gained prominence in organizational psychology as a measure of an individual's ability to function effectively across varied cultural contexts. Unlike emotional intelligence, which focuses on interpersonal sensitivity within a familiar cultural frame, CQ encompasses four distinct dimensions: metacognitive, cognitive, motivational, and behavioral. Metacognitive CQ refers to the conscious awareness of cultural assumptions during interactions, while cognitive CQ involves knowledge of norms and practices in different cultures. Motivational CQ reflects the drive to adapt, and behavioral CQ entails the capability to exhibit appropriate verbal and non-verbal actions. Research indicates that high CQ predicts better job performance in multicultural teams, particularly when tasks require collaboration and negotiation. However, scholars caution that CQ is not a fixed trait; it can be developed through targeted training and immersive experiences, suggesting that organizations should invest in cultivating this competency rather than solely selecting for it.
❓ Согласно тексту, какой из следующих вариантов лучше всего объясняет, почему организациям следует инвестировать в развитие культурного интеллекта?
A. Культурный интеллект — это стабильная черта личности, которую невозможно изменить.
B. Культурный интеллект важнее эмоционального интеллекта во всех контекстах.
C. Культурный интеллект можно повысить с помощью обучения и опыта, что приводит к улучшению эффективности работы мультикультурных команд.
D. Культурный интеллект актуален только для задач, связанных с сотрудничеством и переговорами.
✅ 正确答案
Cultural intelligence can be enhanced through training and experience, leading to improved multicultural team performance.
IELTS Reading Tips
Skim the questions first, underline keywords, then locate in the passage
Watch for paraphrasing; correct answers are often reworded
Be wary of absolute statements (all, always, never) — usually wrong
Pay attention to content after transition words (however, but, yet)
Manage time: about 20 minutes per passage; skip difficult questions first