In-sales Service

In-sales Service refers to the various services provided by foreign trade enterprises to customers after contract signing and before goods delivery, in order to facilitate smooth transaction execution. Its core scenarios include: production progress feedback, quality inspection coordination, packaging and shipping mark confirmation, vessel booking, customs declaration and inspection, document preparation and transmission, shipping notice, etc. Unlike Pre-sales Service (focusing on market research, product introduction, quotation consultation) and After-sales Service (focusing on installation, maintenance, returns and exchanges), In-sales Service focuses on communication and coordination during the order execution stage, and is a key link connecting pre-sales and after-sales. Notes: Foreign trade practitioners need to ensure timely and accurate information transmission to avoid delivery delays or document discrepancies caused by communication lags; at the same time, they should proactively update customers on order status to enhance customer trust. Compared with domestic trade, foreign trade in-sales service also involves cross-border logistics, letter of credit review, responsibility allocation under international trade terms (such as FOB, CIF), and other special content, requiring extra attention to compliance and risk control.