Repair Right

Repair Right is a contractual clause in international trade concerning after-sales service, meaning that when goods are defective or do not conform to the agreement, the buyer has the right to require the seller or a designated third party to perform repairs, rather than directly returning or exchanging the goods. This term is commonly found in export contracts for durable goods such as machinery, electronic products, and auto parts. Use scenarios include: repairs during the warranty period, after-sales support for technically complex products, and stipulating the repair location and cost bearing. Points to note: it is necessary to specify the repair response time, repair method (on-site/return to factory), spare parts supply, cost allocation (such as labor and freight), and whether the warranty period is extended after repair. Unlike the 'right to return' and the 'right to exchange,' the repair right is prioritized for defects that are repairable and lower in cost, avoiding the high cost of a full refund or reshipment. Compared with 'warranty clauses,' the repair right more specifically stipulates the remedy method. Foreign trade practitioners should clearly define the scope and limitations of the repair right in the contract to prevent disputes caused by vague wording.