Contract Quality Claim refers to a buyer's claim against a seller in international trade when the quality of goods does not conform to the contract. This term is commonly found in the claim clauses of sales contracts, which usually stipulate the claim period, basis for claim (such as commodity inspection certificates), claim amount, and settlement methods. Usage scenarios include: quality defects found upon arrival inspection, non-conforming specifications, substandard performance, etc. Notes: The buyer must file the claim within the contractually agreed claim period and attach an inspection report issued by an authoritative inspection body; the seller may request re-inspection or negotiate a price reduction. Unlike a 'Contract Quantity Claim,' a quality claim focuses on the quality of the goods; compared with a 'Contract Breach Claim,' a quality claim specifically refers to remedies for breach in the quality dimension. Foreign trade practitioners should clearly define quality standards, inspection clauses, and claim procedures in the contract to avoid losing the right to claim due to insufficient evidence or exceeding the time limit.
📝 Examples
1. After receiving the goods, the buyer found through SGS inspection that the soldering strength of a batch of electronic components did not conform to the IPC standard stipulated in the contract, and therefore filed a Contract Quality Claim with the seller, demanding compensation for rework costs. (Note: Claim due to quality non-conformity with contract standards, with a third-party inspection report attached)
2. According to Article 12 of the contract, if the quality of the goods does not match the sample, the buyer has the right to file a Contract Quality Claim within 30 days after arrival, and the seller must reply within 14 days. (Note: Citing contract clauses, specifying the claim period and procedure)
💡 Foreign Trade Tips
Foreign trade terms are the foundation of international business communication
Trade practices may vary slightly by country; pay attention when using them
When using terms in contracts, specify the applicable version (e.g., Incoterms 2020)
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