Insurance Account Manager

An Insurance Account Manager is a professional in foreign trade enterprises or international logistics companies responsible for managing insurance accounts. Their main duties include designing insurance plans for risks such as cargo transportation, credit insurance, and product liability, coordinating communication between insurance companies and clients, and handling policies, claims, and renewals. This role is commonly found in exporters, importers, freight forwarders, or cross-border e-commerce companies. When high-value goods, letter of credit settlements, or buyer credit risks are involved, the Insurance Account Manager plays a particularly critical role. Note: This term differs from 'insurance broker'—the former usually represents the insurance company or agency and directly manages client accounts, while a broker represents the client's interests in selecting insurance products. It also differs from 'claims specialist' in that the Account Manager is responsible for full-process account management, not limited to claims. Foreign trade practitioners need to clarify their authority to avoid confusion about responsibility.