The concept of 'cultural intelligence' (CQ) has gained prominence in organizational psychology as a framework for understanding cross-cultural effectiveness. Unlike emotional intelligence, which focuses on interpersonal awareness within a familiar context, CQ specifically addresses the capability to function and manage effectively in culturally diverse settings. Researchers have identified four distinct dimensions of CQ: metacognitive, cognitive, motivational, and behavioral. The metacognitive component involves higher-order thinking about cultural assumptions, while the cognitive dimension refers to actual knowledge of norms and practices. Motivational CQ reflects an individual's intrinsic interest and confidence in adapting to different cultures, and behavioral CQ entails the ability to exhibit appropriate verbal and nonverbal actions. Studies suggest that CQ can be developed through targeted training, contrary to earlier beliefs that cultural adaptability was a fixed trait. This finding has significant implications for global talent management, as it implies that organizations can systematically enhance employees' intercultural competencies.
❓ Theo đoạn văn, phát biểu nào sau đây phản ánh đúng nhất quan điểm chính về trí tuệ văn hóa?
A. A) Trí tuệ văn hóa về cơ bản giống với trí tuệ cảm xúc nhưng được áp dụng trong môi trường làm việc.
B. B) Trí tuệ văn hóa bao gồm bốn thành phần và có thể được cải thiện thông qua đào tạo có chủ đích.
C. C) Trí tuệ văn hóa là một khả năng bẩm sinh không thể được dạy hoặc thay đổi theo thời gian.
D. D) Khía cạnh nhận thức của trí tuệ văn hóa là quan trọng nhất so với ba khía cạnh còn lại.
✅ 正确答案
B) Cultural intelligence consists of four components and can be improved through deliberate training.
IELTS Reading Tips
Skim the questions first, underline keywords, then locate in the passage
Watch for paraphrasing; correct answers are often reworded
Be wary of absolute statements (all, always, never) — usually wrong
Pay attention to content after transition words (however, but, yet)
Manage time: about 20 minutes per passage; skip difficult questions first