The concept of 'cultural intelligence' (CQ) has gained traction in organizational psychology as a framework for understanding cross-cultural effectiveness. Unlike emotional intelligence, which focuses on intrapersonal and interpersonal skills within a familiar context, CQ specifically addresses the capability to function and manage effectively in culturally diverse settings. Researchers have identified four distinct components of CQ: metacognitive (conscious awareness during intercultural interactions), cognitive (knowledge of norms and practices in different cultures), motivational (interest and confidence in adapting), and behavioral (ability to exhibit appropriate verbal and nonverbal actions). Studies suggest that CQ can be developed through targeted training and international experience, yet its predictive validity for job performance remains contested, with some scholars arguing that context-specific factors such as industry type and organizational culture may moderate its impact.
❓ According to the passage, which of the following statements about cultural intelligence is true?
A. A) Cultural intelligence is identical to emotional intelligence but applied in a workplace setting.
B. B) Metacognitive CQ involves knowledge of cultural norms and practices.
C. C) The four components of CQ are independent and do not interact with each other.
D. D) The effect of CQ on job performance may depend on contextual factors like industry and organizational culture.
✅ 正确答案
D) The effect of CQ on job performance may depend on contextual factors like industry and organizational culture.
IELTS Reading Tips
Skim the questions first, underline keywords, then locate in the passage
Watch for paraphrasing; correct answers are often reworded
Be wary of absolute statements (all, always, never) — usually wrong
Pay attention to content after transition words (however, but, yet)
Manage time: about 20 minutes per passage; skip difficult questions first