The concept of 'cultural intelligence' (CQ) has gained prominence in cross-cultural management studies, referring to an individual's capability to function effectively in culturally diverse settings. Unlike emotional intelligence, which focuses on interpersonal sensitivity within a familiar cultural context, CQ encompasses four distinct dimensions: metacognitive, cognitive, motivational, and behavioral. Metacognitive CQ involves conscious awareness of cultural assumptions during interactions, while cognitive CQ pertains to knowledge of norms and practices in different cultures. Motivational CQ reflects the drive to adapt, and behavioral CQ denotes the flexibility to exhibit appropriate verbal and nonverbal actions. Research indicates that high CQ predicts better job performance in multinational teams, as it enables individuals to navigate ambiguous cultural cues and reduce misunderstandings. However, scholars caution that CQ is not a fixed trait; it can be developed through experiential learning and targeted training, making it a valuable asset for global organizations seeking sustainable competitive advantage.
❓ According to the passage, which of the following best describes the key difference between cultural intelligence and emotional intelligence?
A. Cultural intelligence focuses on interpersonal sensitivity, whereas emotional intelligence focuses on cultural norms.
B. Cultural intelligence applies to diverse cultural settings, whereas emotional intelligence operates within a familiar cultural context.
C. Cultural intelligence is a fixed trait, whereas emotional intelligence can be developed through training.
D. Cultural intelligence includes only cognitive and behavioral dimensions, whereas emotional intelligence includes motivational aspects.
✅ 正确答案
Cultural intelligence applies to diverse cultural settings, whereas emotional intelligence operates within a familiar cultural context.
IELTS Reading Tips
Skim the questions first, underline keywords, then locate in the passage
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