The concept of 'cultural intelligence' (CQ) has gained prominence in organisational psychology as a framework for understanding why some individuals adapt more effectively to multicultural environments. Unlike emotional intelligence, which focuses on interpersonal skills, CQ comprises four distinct dimensions: metacognitive, cognitive, motivational, and behavioural. The metacognitive dimension refers to the conscious awareness of cultural assumptions during interactions, while the cognitive dimension involves knowledge of norms and practices in different cultures. Motivational CQ reflects the intrinsic interest and confidence to adapt, and behavioural CQ entails the ability to exhibit appropriate verbal and non-verbal actions. Research suggests that CQ predicts not only job performance in expatriate assignments but also innovation in diverse teams, as individuals with high CQ can bridge cultural gaps and facilitate knowledge exchange. However, critics argue that CQ measures may overlap with general cognitive ability and personality traits, questioning its discriminant validity. Nevertheless, CQ training programmes have been implemented in multinational corporations, aiming to enhance employees' cross-cultural competencies, though their long-term efficacy remains under investigation.
❓ Theo đoạn văn, điều nào sau đây tóm tắt đúng nhất ý chính về trí tuệ văn hóa (CQ)?
A. CQ giống hệt với trí tuệ cảm xúc nhưng chỉ tập trung vào sự thích nghi hành vi.
B. CQ bao gồm bốn khía cạnh và có liên quan đến kết quả tốt hơn trong môi trường đa văn hóa, mặc dù tính đặc thù của nó vẫn còn được tranh luận.
C. Đào tạo CQ đã được chứng minh là rất hiệu quả về lâu dài đối với tất cả nhân viên đa quốc gia.
D. CQ chủ yếu đo lường khả năng nhận thức chung và các đặc điểm tính cách, khiến nó trở nên thừa thãi.
✅ 正确答案
CQ consists of four dimensions and is linked to better outcomes in multicultural settings, though its distinctiveness is debated.
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