The concept of 'cultural intelligence' (CQ) has gained prominence in organisational psychology as a framework for understanding why some individuals adapt more effectively to multicultural environments. Unlike emotional intelligence, which focuses on interpersonal skills, CQ comprises four distinct dimensions: metacognitive, cognitive, motivational, and behavioural. The metacognitive dimension refers to the conscious awareness of cultural assumptions during interactions, while the cognitive dimension involves knowledge of norms and practices in different cultures. Motivational CQ reflects the intrinsic interest and confidence to adapt, and behavioural CQ entails the ability to exhibit appropriate verbal and non-verbal actions. Research suggests that CQ predicts not only job performance in expatriate assignments but also innovation in diverse teams, as individuals with high CQ can bridge cultural gaps and facilitate knowledge exchange. However, critics argue that CQ measures may overlap with general cognitive ability and personality traits, questioning its discriminant validity. Nevertheless, CQ training programmes have been implemented in multinational corporations, aiming to enhance employees' cross-cultural competencies, though their long-term efficacy remains under investigation.
❓ 根据文章内容,以下哪项最能概括关于文化智商(CQ)的主要观点?
A. CQ与情商相同,但仅侧重于行为适应。
B. CQ包含四个维度,并与多元文化环境中的更佳成果相关联,尽管其独特性仍存有争议。
C. CQ培训已被证明对所有跨国企业的员工而言,长期来看具有高度有效性。
D. CQ主要衡量的是通用认知能力和人格特质,因此显得多余。
✅ 正确答案
CQ consists of four dimensions and is linked to better outcomes in multicultural settings, though its distinctiveness is debated.