The concept of 'cultural intelligence' (CQ) has gained prominence in organisational psychology as a framework for understanding why some individuals adapt more effectively to multicultural environments. Unlike emotional intelligence, which focuses on interpersonal skills, CQ comprises four distinct dimensions: metacognitive, cognitive, motivational, and behavioural. The metacognitive dimension refers to the conscious awareness of cultural assumptions during interactions, while the cognitive dimension involves knowledge of norms and practices in different cultures. Motivational CQ reflects the intrinsic interest and confidence to adapt, and behavioural CQ entails the ability to exhibit appropriate verbal and non-verbal actions. Research suggests that CQ predicts not only job performance in expatriate assignments but also innovation in diverse teams, as individuals with high CQ can bridge cultural gaps and facilitate knowledge exchange. However, critics argue that CQ measures may overlap with general cognitive ability and personality traits, questioning its discriminant validity. Nevertheless, CQ training programmes have been implemented in multinational corporations, aiming to enhance employees' cross-cultural competencies, though their long-term efficacy remains under investigation.
❓ 지문에 따르면, 다음 중 문화 지능(CQ)에 관한 주요 요점을 가장 잘 요약한 것은 무엇인가?
A. CQ는 감성 지능과 동일하지만 행동 적응에만 초점을 맞춘다.
B. CQ는 네 가지 차원으로 구성되며 다문화 환경에서 더 나은 결과와 연결되지만, 그 독특성에 대해서는 논쟁이 있다.
C. CQ 교육은 모든 다국적 기업 직원들에게 장기적으로 매우 효과적임이 입증되었습니다.
D. CQ는 주로 일반 인지 능력과 성격 특성을 측정하므로 중복적이다.
✅ 正确答案
CQ consists of four dimensions and is linked to better outcomes in multicultural settings, though its distinctiveness is debated.
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