Email Whitelist in international trade refers to adding specific sender email addresses or domains to the recipient's email system trust list, ensuring that emails they send are not mistakenly classified as spam and go directly to the inbox. Use cases include: in daily business communication with important customers, suppliers, or freight forwarders, to prevent key information such as quotations, contracts, and bills of lading from being intercepted, both parties often whitelist each other. Note: Whitelisting is usually set by the recipient; the sender cannot force it. If the other party does not whitelist you, emails may go to the spam folder, causing delays. Unlike a 'blacklist,' a whitelist actively allows, while a blacklist actively rejects. Unlike 'email subscription,' whitelisting does not involve marketing permission but is a trust-based communication safeguard. Foreign trade practitioners should proactively request customers to whitelist the company's email and regularly check the spam folder to avoid missing messages.
📝 Examples
1. Please add our email sales@company.com to your company's email whitelist to ensure that subsequent order confirmations and shipping notifications can be delivered promptly. (Used to request customers to set up whitelisting to avoid emails being intercepted)
2. Due to your company's email system upgrade, we did not receive the proforma invoice. It is recommended that both parties add each other's business emails to the whitelist and confirm spam settings. (Used to resolve communication barriers caused by not whitelisting)
💡 Foreign Trade Tips
Foreign trade terms are the foundation of international business communication
Trade practices may vary slightly by country; pay attention when using them
When using terms in contracts, specify the applicable version (e.g., Incoterms 2020)
For unfamiliar terms, use GlobalSync's multilingual email helper to confirm with your partner