The concept of 'cultural intelligence' (CQ) has gained traction in organizational psychology as a complement to traditional measures of cognitive ability and emotional intelligence. Unlike IQ, which focuses on abstract reasoning, or EQ, which emphasizes interpersonal empathy, CQ specifically refers to an individual's capability to function effectively in culturally diverse settings. Researchers have identified four distinct dimensions of CQ: metacognitive, cognitive, motivational, and behavioral. The metacognitive component involves higher-order mental processes used to acquire cultural knowledge, while the cognitive aspect encompasses factual understanding of norms and practices across societies. Motivational CQ reflects the drive to engage with other cultures, and behavioral CQ denotes the ability to adapt verbal and non-verbal actions appropriately. Studies suggest that CQ can be developed through targeted training and international experience, contrary to earlier assumptions that cross-cultural competence was largely innate. This has significant implications for multinational corporations seeking to enhance expatriate performance and reduce culture shock.
❓ Theo đoạn văn, điều gì phân biệt trí tuệ văn hóa với trí tuệ cảm xúc?
A. A) CQ dựa vào khả năng bẩm sinh, trong khi EQ có thể được rèn luyện.
B. B) CQ tập trung vào hiệu quả hoạt động trong bối cảnh đa dạng văn hóa, trong khi EQ nhấn mạnh sự đồng cảm giữa các cá nhân.
C. C) CQ đo lường khả năng suy luận trừu tượng, trong khi EQ đo lường kiến thức thực tế.
D. D) CQ không liên quan đến các tập đoàn đa quốc gia, trong khi EQ lại rất quan trọng.
✅ 正确答案
B) CQ focuses on effective functioning in culturally diverse contexts, whereas EQ emphasizes interpersonal empathy.
IELTS Reading Tips
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