The concept of 'cultural intelligence' (CQ) has gained traction in organizational psychology as a complement to traditional measures of cognitive ability and emotional intelligence. Unlike IQ, which focuses on abstract reasoning, or EQ, which emphasizes interpersonal empathy, CQ specifically refers to an individual's capability to function effectively in culturally diverse settings. Researchers have identified four distinct dimensions of CQ: metacognitive, cognitive, motivational, and behavioral. The metacognitive component involves higher-order mental processes used to acquire cultural knowledge, while the cognitive aspect encompasses factual understanding of norms and practices across societies. Motivational CQ reflects the drive to engage with other cultures, and behavioral CQ denotes the ability to adapt verbal and non-verbal actions appropriately. Studies suggest that CQ can be developed through targeted training and international experience, contrary to earlier assumptions that cross-cultural competence was largely innate. This has significant implications for multinational corporations seeking to enhance expatriate performance and reduce culture shock.
❓ 根据文章所述,文化智力与情感智力的区别是什么?
A. A) 好奇心商依赖于先天能力,而情商则可以通过训练提升。
B. B) 文化智商侧重于在多元文化背景下的有效运作,而情商则强调人际间的共情能力。
C. C) CQ衡量抽象推理能力,而EQ衡量事实知识。
D. D) 文化智商对于跨国公司而言无关紧要,而情商则至关重要。
✅ 正确答案
B) CQ focuses on effective functioning in culturally diverse contexts, whereas EQ emphasizes interpersonal empathy.