The concept of 'cultural intelligence' (CQ) has gained prominence in organizational psychology as a measure of an individual's ability to function effectively across diverse cultural contexts. Unlike emotional intelligence, which focuses on interpersonal sensitivity within a familiar cultural framework, CQ encompasses four distinct dimensions: metacognitive, cognitive, motivational, and behavioral. The metacognitive dimension involves conscious awareness of cultural assumptions during interactions, while the cognitive dimension refers to knowledge of norms, practices, and conventions in different cultures. Motivational CQ reflects the drive to adapt and engage with unfamiliar settings, and behavioral CQ entails the capacity to exhibit appropriate verbal and non-verbal actions. Research suggests that high CQ correlates with better job performance in multinational teams, particularly when tasks require negotiation or conflict resolution. However, scholars caution that CQ is not a static trait; it can be developed through targeted training and immersive experiences, making it a valuable asset for global managers.
❓ According to the passage, which of the following best distinguishes cultural intelligence from emotional intelligence?
A. A. Cultural intelligence focuses on awareness of cultural assumptions, whereas emotional intelligence emphasizes interpersonal sensitivity within a familiar context.
B. B. Cultural intelligence is a static trait, while emotional intelligence can be developed through training.
C. C. Emotional intelligence is more important than cultural intelligence for conflict resolution in multinational teams.
D. D. Cultural intelligence only involves cognitive knowledge, while emotional intelligence includes motivational and behavioral aspects.
✅ 正确答案
A. Cultural intelligence focuses on awareness of cultural assumptions, whereas emotional intelligence emphasizes interpersonal sensitivity within a familiar context.
IELTS Reading Tips
Skim the questions first, underline keywords, then locate in the passage
Watch for paraphrasing; correct answers are often reworded
Be wary of absolute statements (all, always, never) — usually wrong
Pay attention to content after transition words (however, but, yet)
Manage time: about 20 minutes per passage; skip difficult questions first