The concept of 'cultural intelligence' (CQ) has gained prominence in cross-cultural management research. Unlike emotional intelligence, which focuses on interpersonal skills within a familiar context, CQ specifically addresses the capability to function effectively across diverse cultural settings. Scholars argue that CQ comprises four distinct dimensions: metacognitive, cognitive, motivational, and behavioral. The metacognitive component involves conscious awareness during intercultural interactions, while the cognitive aspect refers to knowledge of norms and practices in different cultures. Motivational CQ reflects an individual's intrinsic interest and confidence in adapting to new cultural environments, and behavioral CQ entails the ability to exhibit appropriate verbal and nonverbal actions. Recent studies suggest that CQ can be enhanced through targeted training, and it predicts performance in multicultural teams better than general personality traits. However, critics caution that overemphasizing CQ may overlook structural and organizational factors that also influence cross-cultural effectiveness.
❓ Согласно тексту, какое из следующих утверждений является верным о культурном интеллекте (CQ)?
A. A) CQ идентичен эмоциональному интеллекту, но применяется в знакомых условиях.
B. B) CQ состоит из четырех измерений, включая мотивационные и поведенческие аспекты.
C. C) CQ — это фиксированная черта, которую невозможно улучшить с помощью тренировок.
D. D) Культурный интеллект менее важен, чем личностные черты, при прогнозировании эффективности работы в мультикультурных командах.
✅ 正确答案
B) CQ consists of four dimensions, including motivational and behavioral aspects.
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