The concept of emotional intelligence (EI) has garnered significant attention in organizational psychology, yet its operationalization remains contentious. While early models, such as Mayer and Salovey's ability-based framework, emphasize cognitive processing of emotions, mixed models incorporate personality traits like empathy and self-regulation. Proponents argue that EI predicts workplace performance beyond general intelligence, particularly in leadership roles. However, critics contend that self-report measures of EI suffer from social desirability bias, and that ability-based tests lack ecological validity. Recent meta-analyses suggest a modest incremental validity of EI over cognitive ability and personality, but effect sizes vary markedly across occupational contexts. Consequently, researchers advocate for a more nuanced approach, distinguishing between trait EI and ability EI, and examining moderators such as emotional labor demands and team dynamics. This scholarly debate underscores the necessity for rigorous, context-sensitive assessment tools before EI can be reliably applied in personnel selection and training programs.
❓ Theo đoạn văn, chỉ trích chính đối với các biện pháp tự báo cáo về EI là gì?
A. Chúng quá tốn thời gian để quản lý.
B. B) Chúng bị ảnh hưởng bởi xu hướng của người trả lời muốn thể hiện bản thân một cách tích cực.
C. C) Họ chỉ tập trung vào khả năng nhận thức.
D. D) Chúng cho thấy giá trị sinh thái cao nhưng độ tin cậy thấp.
✅ 正确答案
B) They are influenced by respondents' tendency to present themselves favorably.
IELTS Reading Tips
Skim the questions first, underline keywords, then locate in the passage
Watch for paraphrasing; correct answers are often reworded
Be wary of absolute statements (all, always, never) — usually wrong
Pay attention to content after transition words (however, but, yet)
Manage time: about 20 minutes per passage; skip difficult questions first