The concept of 'cultural intelligence' (CQ) has gained prominence in organizational psychology as a framework for understanding cross-cultural effectiveness. Unlike emotional intelligence, which focuses on intrapersonal and interpersonal skills within a familiar cultural context, CQ specifically addresses the capability to function effectively across diverse cultural settings. Researchers identify four distinct dimensions: metacognitive CQ (the ability to consciously process cultural knowledge), cognitive CQ (knowledge of cultural norms and practices), motivational CQ (the drive to adapt), and behavioral CQ (the flexibility to exhibit appropriate verbal and nonverbal actions). Studies suggest that high CQ correlates with better job performance in multinational teams, particularly when individuals face novel cultural interactions. However, critics argue that CQ measurements often rely on self-reporting, which may overestimate actual competence, and that the construct overlooks power dynamics inherent in cross-cultural encounters. Thus, while CQ offers a useful heuristic, its practical application requires careful contextualization.
❓ Theo đoạn văn, hạn chế chính của khái niệm trí tuệ văn hóa là gì?
A. Nó tập trung quá nhiều vào kỹ năng cảm xúc thay vì kiến thức văn hóa.
B. Nó bỏ qua vai trò của động lực trong việc thích nghi với các nền văn hóa mới.
C. Việc đo lường có thể không chính xác do tự báo cáo, và nó không tính đến sự mất cân bằng quyền lực.
D. Chỉ áp dụng cho các nhóm đa quốc gia, không áp dụng cho các môi trường làm việc khác.
✅ 正确答案
Its measurement may be inaccurate due to self-reporting, and it fails to account for power imbalances.
IELTS Reading Tips
Skim the questions first, underline keywords, then locate in the passage
Watch for paraphrasing; correct answers are often reworded
Be wary of absolute statements (all, always, never) — usually wrong
Pay attention to content after transition words (however, but, yet)
Manage time: about 20 minutes per passage; skip difficult questions first