The concept of 'cultural intelligence' (CQ) has gained prominence in organizational psychology as a framework for understanding cross-cultural effectiveness. Unlike emotional intelligence, which focuses on intrapersonal and interpersonal skills within a familiar cultural context, CQ specifically addresses the capability to function effectively across diverse cultural settings. Researchers identify four distinct dimensions: metacognitive CQ (the ability to consciously process cultural knowledge), cognitive CQ (knowledge of cultural norms and practices), motivational CQ (the drive to adapt), and behavioral CQ (the flexibility to exhibit appropriate verbal and nonverbal actions). Studies suggest that high CQ correlates with better job performance in multinational teams, particularly when individuals face novel cultural interactions. However, critics argue that CQ measurements often rely on self-reporting, which may overestimate actual competence, and that the construct overlooks power dynamics inherent in cross-cultural encounters. Thus, while CQ offers a useful heuristic, its practical application requires careful contextualization.
❓ 지문에 따르면, 문화적 지능 개념의 주요 한계는 무엇인가?
A. 감정적 기술에 너무 치중하고 문화적 지식에는 덜 집중한다.
B. 적응 과정에서 동기부여의 역할을 무시한다.
C. 자기 보고 방식으로 인해 측정이 부정확할 수 있으며, 권력 불균형을 고려하지 못한다.
D. 다국적 팀에만 적용되며, 다른 업무 환경에는 적용되지 않습니다.
✅ 正确答案
Its measurement may be inaccurate due to self-reporting, and it fails to account for power imbalances.
IELTS Reading Tips
Skim the questions first, underline keywords, then locate in the passage
Watch for paraphrasing; correct answers are often reworded
Be wary of absolute statements (all, always, never) — usually wrong
Pay attention to content after transition words (however, but, yet)
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