The concept of 'cultural intelligence' (CQ) has gained traction in organizational psychology as a framework for understanding cross-cultural effectiveness. Unlike emotional intelligence, which focuses on intrapersonal and interpersonal skills within a familiar cultural context, CQ specifically addresses the capability to function and manage effectively in culturally diverse settings. Researchers have identified four distinct components of CQ: metacognitive, cognitive, motivational, and behavioral. Metacognitive CQ refers to the mental processes used to acquire and understand cultural knowledge, while cognitive CQ encompasses actual knowledge about norms, practices, and conventions in different cultures. Motivational CQ reflects the drive and interest to adapt to new cultural environments, and behavioral CQ involves the ability to exhibit appropriate verbal and nonverbal actions when interacting with people from different cultures. Studies suggest that high CQ is a better predictor of expatriate job performance than technical skills alone, as it enables individuals to navigate ambiguous cultural cues and build trust across cultural boundaries.
❓ この文章によると、文化的知性と感情的知性の主な違いは何ですか?
A. 文化的知性は個人内のスキルに焦点を当てる一方、感情的知性は対人スキルに焦点を当てる。
B. 文化的知性は、文化的に多様な環境で機能することに特化しているのに対し、感情的知性は馴染みのある文化的文脈内で適用される。
C. 文化的知性には認知的要素が含まれるが、感情的知性には含まれない。
D. 文化的知性は、技術的スキルよりも仕事のパフォーマンスを予測する上で優れた指標であるが、感情的知性はそうではない。
✅ 正确答案
Cultural intelligence is specifically about functioning in culturally diverse settings, whereas emotional intelligence applies within a familiar cultural context.
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