The concept of 'cultural intelligence' (CQ) has gained prominence in organizational psychology as a framework for understanding cross-cultural effectiveness. Unlike emotional intelligence, which focuses on intrapersonal and interpersonal skills within a familiar cultural context, CQ specifically addresses the capability to function effectively in culturally diverse settings. Researchers have identified four distinct dimensions of CQ: metacognitive, cognitive, motivational, and behavioral. Metacognitive CQ refers to the conscious awareness and control of one's cultural assumptions during interactions. Cognitive CQ involves knowledge of norms, practices, and conventions in different cultures. Motivational CQ reflects the drive and interest to adapt to unfamiliar cultural environments, while behavioral CQ entails the ability to exhibit appropriate verbal and nonverbal actions in cross-cultural exchanges. Studies suggest that high CQ correlates with better job performance in multinational teams, but it is not an innate trait; rather, it can be developed through targeted training and international experience. However, critics argue that CQ measurement often relies on self-reporting, which may not accurately predict actual behavior, thus questioning its validity as a reliable predictor of cross-cultural success.
❓ Theo đoạn văn, phát biểu nào sau đây mô tả đúng nhất mối quan hệ giữa CQ và khả năng thích ứng văn hóa?
A. CQ là một đặc điểm cố định không thể thay đổi qua trải nghiệm.
B. CQ chủ yếu được quyết định bởi trí tuệ cảm xúc và ít liên quan trong các môi trường đa dạng.
C. CQ là một năng lực đa chiều có thể được nâng cao thông qua đào tạo và tiếp xúc thực tế.
D. CQ được đo lường chính xác nhất thông qua các bảng câu hỏi tự báo cáo, những bảng này dự đoán đáng tin cậy hành vi thực tế.
✅ 正确答案
CQ is a multi-dimensional capability that can be enhanced through training and exposure.
IELTS Reading Tips
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