The concept of 'cultural intelligence' (CQ) has gained prominence in organizational psychology as a framework for understanding cross-cultural effectiveness. Unlike emotional intelligence, which focuses on intrapersonal and interpersonal skills within a familiar cultural context, CQ specifically addresses the capability to function effectively in culturally diverse settings. Researchers have identified four distinct dimensions of CQ: metacognitive, cognitive, motivational, and behavioral. Metacognitive CQ refers to the conscious awareness and control of one's cultural assumptions during interactions. Cognitive CQ involves knowledge of norms, practices, and conventions in different cultures. Motivational CQ reflects the drive and interest to adapt to unfamiliar cultural environments, while behavioral CQ entails the ability to exhibit appropriate verbal and nonverbal actions in cross-cultural exchanges. Studies suggest that high CQ correlates with better job performance in multinational teams, but it is not an innate trait; rather, it can be developed through targeted training and international experience. However, critics argue that CQ measurement often relies on self-reporting, which may not accurately predict actual behavior, thus questioning its validity as a reliable predictor of cross-cultural success.
❓ Según el pasaje, ¿cuál de las siguientes afirmaciones describe mejor la relación entre el CQ y la adaptabilidad cultural?
A. El CQ es un rasgo fijo que no puede cambiarse mediante la experiencia.
B. El CQ está determinado principalmente por la inteligencia emocional y es menos relevante en entornos diversos.
C. CQ es una capacidad multidimensional que puede potenciarse mediante la formación y la exposición.
D. El CQ se mide con mayor precisión mediante cuestionarios de autoinforme, los cuales predicen de manera fiable el comportamiento real.
✅ 正确答案
CQ is a multi-dimensional capability that can be enhanced through training and exposure.
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