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📖 Reading Passage

The concept of 'cultural intelligence' (CQ) has gained prominence in organizational psychology as a measure of an individual's ability to function effectively in culturally diverse settings. Unlike general cognitive ability, CQ encompasses four distinct dimensions: metacognitive, cognitive, motivational, and behavioral. Metacognitive CQ refers to the conscious awareness of cultural assumptions during interactions, while cognitive CQ involves knowledge of norms and practices in different cultures. Motivational CQ reflects the drive to adapt, and behavioral CQ is the capability to exhibit appropriate verbal and non-verbal actions. Research indicates that high CQ correlates with better job performance in multinational teams, particularly when tasks require negotiation or conflict resolution. However, scholars caution that CQ is not a fixed trait; it can be developed through targeted training and international exposure, suggesting that organizations should invest in experiential learning rather than solely rely on selection criteria.
❓ ตามเนื้อเรื่อง ข้อความใดต่อไปนี้สะท้อนมุมมองของผู้เขียนเกี่ยวกับความฉลาดทางวัฒนธรรมได้ดีที่สุด?

✅ 正确答案

C. Cultural intelligence includes multiple components and can be enhanced through practical experiences.

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