The concept of 'cultural intelligence' (CQ) has gained prominence in organizational psychology as a framework for understanding cross-cultural effectiveness. Unlike emotional intelligence, which focuses on intrapersonal and interpersonal skills within a familiar cultural context, CQ specifically addresses the capability to function and manage effectively in culturally diverse settings. It comprises four distinct dimensions: metacognitive CQ (the conscious awareness of cultural assumptions during interactions), cognitive CQ (knowledge of cultural norms and practices), motivational CQ (the drive to adapt and engage across cultures), and behavioral CQ (the ability to exhibit appropriate verbal and non-verbal actions). Research indicates that high CQ predicts better job performance in multinational teams, particularly when individuals face cultural ambiguity. However, scholars caution that CQ is not a static trait; it can be developed through targeted training and immersive experiences, though the degree of improvement varies significantly among individuals. This has implications for global talent management, suggesting that selection processes should not solely rely on prior international exposure but also on an individual's potential for cultural learning.
❓ Theo đoạn văn, phát biểu nào sau đây là ĐÚNG về trí tuệ văn hóa (CQ)?
A. A. CQ chủ yếu tập trung vào các kỹ năng nội tâm trong chính nền văn hóa của một người.
B. B. CQ bao gồm một thành phần liên quan đến kiến thức về các chuẩn mực và thông lệ văn hóa.
C. C. CQ là một đặc điểm cố định không thể cải thiện thông qua đào tạo.
D. D. CQ ít liên quan hơn trí tuệ cảm xúc trong các nhóm đa quốc gia.
✅ 正确答案
B. CQ includes a component that involves knowledge of cultural norms and practices.
IELTS Reading Tips
Skim the questions first, underline keywords, then locate in the passage
Watch for paraphrasing; correct answers are often reworded
Be wary of absolute statements (all, always, never) — usually wrong
Pay attention to content after transition words (however, but, yet)
Manage time: about 20 minutes per passage; skip difficult questions first