The concept of 'cultural intelligence' (CQ) has gained prominence in organizational psychology as a framework for understanding cross-cultural effectiveness. Unlike emotional intelligence, which focuses on intrapersonal and interpersonal skills within a familiar cultural context, CQ specifically addresses the capability to function and manage effectively in culturally diverse settings. It comprises four distinct dimensions: metacognitive CQ (the conscious awareness of cultural assumptions during interactions), cognitive CQ (knowledge of cultural norms and practices), motivational CQ (the drive to adapt and engage across cultures), and behavioral CQ (the ability to exhibit appropriate verbal and non-verbal actions). Research indicates that high CQ predicts better job performance in multinational teams, particularly when individuals face cultural ambiguity. However, scholars caution that CQ is not a static trait; it can be developed through targeted training and immersive experiences, though the degree of improvement varies significantly among individuals. This has implications for global talent management, suggesting that selection processes should not solely rely on prior international exposure but also on an individual's potential for cultural learning.
❓ 根据文章内容,关于文化智力(CQ),以下哪项陈述是正确的?
A. A. CQ主要关注的是个体在自身文化内部的内在技能。
B. B. 文化智力包含一个涉及对文化规范和实践知识的组成部分。
C. C. CQ是一种固定特质,无法通过训练得到提升。
D. D. 在跨国团队中,文化智商(CQ)的相关性不如情商。
✅ 正确答案
B. CQ includes a component that involves knowledge of cultural norms and practices.