The concept of 'cultural intelligence' (CQ) has gained prominence in organizational psychology as a framework for understanding cross-cultural effectiveness. Unlike emotional intelligence, which focuses on intrapersonal and interpersonal skills within a familiar cultural context, CQ specifically addresses the capability to function and manage effectively in culturally diverse settings. It comprises four distinct dimensions: metacognitive CQ (the conscious awareness of cultural assumptions during interactions), cognitive CQ (knowledge of cultural norms and practices), motivational CQ (the drive to adapt and engage across cultures), and behavioral CQ (the ability to exhibit appropriate verbal and non-verbal actions). Research indicates that high CQ predicts better job performance in multinational teams, particularly when individuals face cultural ambiguity. However, scholars caution that CQ is not a static trait; it can be developed through targeted training and immersive experiences, though the degree of improvement varies significantly among individuals. This has implications for global talent management, suggesting that selection processes should not solely rely on prior international exposure but also on an individual's potential for cultural learning.
❓ Según el pasaje, ¿cuál de las siguientes afirmaciones es VERDADERA sobre la inteligencia cultural (CQ)?
A. A. El CQ se centra principalmente en habilidades intrapersonales dentro de la propia cultura.
B. B. La CQ incluye un componente que implica el conocimiento de las normas y prácticas culturales.
C. C. El CQ es un rasgo fijo que no puede mejorarse mediante entrenamiento.
D. D. El coeficiente intelectual (CI) es menos relevante que la inteligencia emocional en equipos multinacionales.
✅ 正确答案
B. CQ includes a component that involves knowledge of cultural norms and practices.
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