In foreign trade, 'customer management insurance coverage' does not refer to managing or insuring the customer itself, but rather to the act of the seller or buyer arranging insurance for the cargo transportation and specifying the coverage. It typically appears under trade terms such as CIF and CIP, where the seller is responsible for arranging insurance and paying the premium, or the buyer arranges insurance independently. Usage scenarios include: stipulating the responsible party for insurance in the contract, determining the type of coverage (e.g., FPA, WA, All Risks), the insured amount (usually 110% of the invoice value), and the submission of insurance documents. Notes: it must match the trade term (e.g., seller insures under CIF, buyer insures under FOB); the coverage should cover transportation risks; the policy date must not be later than the shipment date; if the customer requests additional coverage (e.g., war risk, strike risk), the cost-bearing party must be clarified. Unlike 'customer management,' the core of this term is 'insurance coverage,' not customer relationship maintenance. The difference is: insurance is a means of risk transfer, while customer management is the maintenance of business relationships.
📝 Examples
1. Under CIF terms, the seller shall insure against All Risks for 110% of the invoice value and submit the insurance policy along with other documents to the bank. (Note: In a CIF contract, the seller is responsible for arranging insurance and submitting the policy, with the insured amount typically being 110% of the invoice value.)
2. The buyer requests extending the insurance coverage to include War Risk and Strike Risk, with the additional premium borne by the buyer. Please confirm and issue the corresponding policy before shipment. (Note: When the buyer requests extended coverage, the party bearing the additional costs must be clarified, and the policy must be issued before shipment.)
💡 Foreign Trade Tips
Foreign trade terms are the foundation of international business communication
Trade practices may vary slightly by country; pay attention when using them
When using terms in contracts, specify the applicable version (e.g., Incoterms 2020)
For unfamiliar terms, use GlobalSync's multilingual email helper to confirm with your partner