The concept of 'cultural intelligence' (CQ), first introduced by Earley and Ang in 2003, has gained significant traction in organizational psychology. Unlike emotional intelligence, which focuses on interpersonal skills within a familiar cultural context, CQ specifically addresses an individual's capability to function effectively across diverse cultural settings. It comprises four distinct dimensions: metacognitive, cognitive, motivational, and behavioral. The metacognitive component involves conscious awareness during intercultural interactions, while the cognitive aspect refers to knowledge of norms and practices in different cultures. Motivational CQ reflects the drive to adapt, and behavioral CQ pertains to the flexibility of verbal and non-verbal actions. Research indicates that high CQ is a stronger predictor of cross-cultural job performance than general cognitive ability, particularly in multinational teams where misunderstandings often arise from unspoken cultural assumptions rather than language barriers.
❓ Theo đoạn văn, điều gì phân biệt trí tuệ văn hóa với trí tuệ cảm xúc?
A. A. CQ tập trung nhiều hơn vào các kỹ năng giao tiếp giữa các cá nhân trong môi trường quen thuộc.
B. B. CQ đặc biệt giải quyết hiệu quả trong các bối cảnh văn hóa đa dạng.
C. C. CQ chỉ bao gồm các thành phần nhận thức và động lực.
D. D. Trong các nhóm đa quốc gia, CQ ít quan trọng hơn khả năng nhận thức chung.
✅ 正确答案
B. CQ specifically addresses effectiveness in diverse cultural contexts.
IELTS Reading Tips
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