The concept of 'cultural intelligence' (CQ), first introduced by Earley and Ang in 2003, has gained significant traction in organizational psychology. Unlike emotional intelligence, which focuses on interpersonal skills within a familiar cultural context, CQ specifically addresses an individual's capability to function effectively across diverse cultural settings. It comprises four distinct dimensions: metacognitive, cognitive, motivational, and behavioral. The metacognitive component involves conscious awareness during intercultural interactions, while the cognitive aspect refers to knowledge of norms and practices in different cultures. Motivational CQ reflects the drive to adapt, and behavioral CQ pertains to the flexibility of verbal and non-verbal actions. Research indicates that high CQ is a stronger predictor of cross-cultural job performance than general cognitive ability, particularly in multinational teams where misunderstandings often arise from unspoken cultural assumptions rather than language barriers.
❓ 根据文章所述,文化智力与情感智力的区别是什么?
A. A. CQ更侧重于在熟悉环境中的 interpersonal 技能。
B. B. CQ特别关注在多元文化背景下的有效性。
C. C. CQ仅包含认知和动机成分。
D. D. 在跨国团队中,文化智商(CQ)不如一般认知能力重要。
✅ 正确答案
B. CQ specifically addresses effectiveness in diverse cultural contexts.