The concept of 'cultural intelligence' (CQ) has gained prominence in organizational psychology as a framework for understanding cross-cultural effectiveness. Unlike emotional intelligence, which focuses on intrapersonal and interpersonal abilities within a familiar cultural context, CQ specifically addresses the capability to function and manage effectively in culturally diverse settings. Researchers have identified four distinct dimensions of CQ: metacognitive, cognitive, motivational, and behavioral. The metacognitive dimension involves higher-order mental processes used to acquire and apply cultural knowledge, while the cognitive dimension refers to actual knowledge of norms, practices, and conventions in different cultures. Motivational CQ reflects an individual's intrinsic interest and confidence in adapting to cross-cultural situations, and behavioral CQ encompasses the ability to exhibit appropriate verbal and nonverbal actions when interacting with people from other cultures. Studies suggest that CQ can be developed through training and international experience, making it a valuable asset in globalized workplaces.
❓ Theo đoạn văn, sự khác biệt chính giữa trí tuệ văn hóa và trí tuệ cảm xúc là gì?
A. A) Trí tuệ văn hóa tập trung vào khả năng giao tiếp giữa các cá nhân trong bối cảnh văn hóa quen thuộc.
B. B) Trí tuệ cảm xúc quan trọng hơn trong môi trường làm việc toàn cầu hóa.
C. C) Trí tuệ văn hóa đặc biệt đề cập đến hiệu quả trong các môi trường đa dạng về văn hóa.
D. D) Trí tuệ cảm xúc bao gồm bốn khía cạnh riêng biệt.
✅ 正确答案
C) Cultural intelligence specifically addresses effectiveness in culturally diverse settings.
IELTS Reading Tips
Skim the questions first, underline keywords, then locate in the passage
Watch for paraphrasing; correct answers are often reworded
Be wary of absolute statements (all, always, never) — usually wrong
Pay attention to content after transition words (however, but, yet)
Manage time: about 20 minutes per passage; skip difficult questions first