The concept of 'cultural intelligence' (CQ) has gained prominence in organizational psychology as a framework for understanding cross-cultural effectiveness. Unlike emotional intelligence, which focuses on intrapersonal and interpersonal abilities within a familiar cultural context, CQ specifically addresses the capability to function and manage effectively in culturally diverse settings. Researchers have identified four distinct dimensions of CQ: metacognitive, cognitive, motivational, and behavioral. The metacognitive dimension involves higher-order mental processes used to acquire and apply cultural knowledge, while the cognitive dimension refers to actual knowledge of norms, practices, and conventions in different cultures. Motivational CQ reflects an individual's intrinsic interest and confidence in adapting to cross-cultural situations, and behavioral CQ encompasses the ability to exhibit appropriate verbal and nonverbal actions when interacting with people from other cultures. Studies suggest that CQ can be developed through training and international experience, making it a valuable asset in globalized workplaces.
❓ According to the passage, what is the primary distinction between cultural intelligence and emotional intelligence?
A. A) Cultural intelligence focuses on interpersonal abilities within a familiar cultural context.
B. B) Emotional intelligence is more important in globalized workplaces.
C. C) Cultural intelligence specifically addresses effectiveness in culturally diverse settings.
D. D) Emotional intelligence involves four distinct dimensions.
✅ 正确答案
C) Cultural intelligence specifically addresses effectiveness in culturally diverse settings.
IELTS Reading Tips
Skim the questions first, underline keywords, then locate in the passage
Watch for paraphrasing; correct answers are often reworded
Be wary of absolute statements (all, always, never) — usually wrong
Pay attention to content after transition words (however, but, yet)
Manage time: about 20 minutes per passage; skip difficult questions first