The concept of 'cultural intelligence' (CQ) has gained prominence in cross-cultural management studies. Unlike emotional intelligence, which focuses on interpersonal sensitivity within a familiar context, CQ specifically addresses an individual's capability to function effectively in culturally diverse settings. Researchers have identified four distinct dimensions of CQ: metacognitive, cognitive, motivational, and behavioral. The metacognitive dimension refers to the conscious awareness of cultural assumptions during interactions, while the cognitive dimension encompasses knowledge of norms and practices in different cultures. Motivational CQ reflects the intrinsic interest and confidence in adapting to cross-cultural situations, and behavioral CQ involves the flexibility to modify verbal and nonverbal actions appropriately. Studies suggest that high CQ is a stronger predictor of expatriate job performance than technical expertise alone, as it enables individuals to navigate ambiguous cultural cues and build trust with local counterparts. Consequently, multinational corporations increasingly incorporate CQ assessments into their global leadership development programs.
❓ Theo đoạn văn, lý do chính nào sau đây khiến trí tuệ văn hóa được đánh giá cao trong các tập đoàn đa quốc gia?
A. A) Nó quan trọng hơn trí tuệ cảm xúc trong mọi môi trường làm việc.
B. B) Nó giúp nhân viên điều chỉnh hành vi phù hợp với các bối cảnh văn hóa khác nhau, nâng cao hiệu quả làm việc ở nước ngoài.
C. C) Nó thay thế nhu cầu về chuyên môn kỹ thuật trong các nhiệm vụ quốc tế.
D. D) Nó chỉ tập trung vào kiến thức về các chuẩn mực và thực hành văn hóa.
✅ 正确答案
B) It helps employees adapt their behavior to different cultural contexts, improving performance abroad.
IELTS Reading Tips
Skim the questions first, underline keywords, then locate in the passage
Watch for paraphrasing; correct answers are often reworded
Be wary of absolute statements (all, always, never) — usually wrong
Pay attention to content after transition words (however, but, yet)
Manage time: about 20 minutes per passage; skip difficult questions first