The concept of 'cultural intelligence' (CQ) has gained prominence in cross-cultural management research. Unlike emotional intelligence, which focuses on interpersonal skills within a familiar context, CQ specifically addresses an individual's capability to function effectively in culturally diverse settings. It comprises four distinct dimensions: metacognitive CQ (the awareness and control of one's cultural assumptions), cognitive CQ (knowledge of cultural norms and practices), motivational CQ (the drive to adapt), and behavioral CQ (the ability to exhibit appropriate verbal and nonverbal actions). Studies indicate that high CQ predicts better job performance and adjustment in multinational teams, yet it is often overlooked in favor of technical expertise. Scholars argue that CQ can be developed through immersive international experiences and structured training, suggesting that it is not a fixed trait but a malleable competency. However, critics caution that existing CQ measurements may be culturally biased, as they are predominantly based on Western frameworks of effective interaction.
❓ What is the main point the author makes about cultural intelligence?
A. A) It is more important than technical expertise in all multinational settings.
B. B) It is a fixed trait that cannot be significantly changed through training.
C. C) It is a distinct, multi-dimensional capability that can be improved, though its measurement may have limitations.
D. D) It is identical to emotional intelligence but applied in different contexts.
✅ 正确答案
C) It is a distinct, multi-dimensional capability that can be improved, though its measurement may have limitations.
IELTS Reading Tips
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